Doesn’t Google work on mobile? How to fix Gmail and other Android apps after WebView crash
If a couple of days ago we faced one of those dreaded ‘(almost) total failures’ when WhatsApp, Instagram, Facebook and Messenger ‘fell’ at the same time, this week we have gone to bed – or got up, it depends on when you have touched – with a problem in several applications of the Android system.
Android’s Gmail is not going
Right from past midnight the Gmail incident panel in Google Spaces reported a bug “that affects a significant subset of users. Affected users cannot access Gmail “. This error was not only not corrected quickly, but went on and on for 7 hours, until late in the morning today. And according to websites like DownDetector, other apps of the Android system were affected as well.
Apart from Gmail, problems were reported in apps such as Amazon’s and others in the banking field, which it didn’t work well or they closed on their own suddenly. The problem, as Google has recognized, was in an update to the Android OS WebView, that allows displaying web content within applications. This bug in a WebView update caused what happened, but Google engineers have already fixed it and right now everything is working normally.
Fix Android System WebView crash
Update WebView on Android and Google Chrome
If you have problems, it is best to update both WebView and Google’s Chrome browser in the Google Play Store. Do this:
- Open the Play Store app
- Seeks Android System WebView -click on this link
- Select the “Update” option
- Repeat these steps to Google Chrome -click on this link
You can also open the Play Store, click on the icon of the 3 horizontal stripes in the upper left corner, open My Apps and search for WebView System on ‘Pending updates’. Take the opportunity to also see if Chrome, Amazon and other apps that fail you have pending updates.
Uninstall WebView and Chrome updates
Since problems can come from or from WebView, another method to be able to reuse the apps that give you problems is to make WebView work under an older version of itself. Right now you shouldn’t use this because there is already a new version of WebView in the Play Store to download It is already fixed, but we will tell you just in case. For it:
- Open the Settings on your mobile -the gear icon
- Look for the section of Apps
- Come in and search Android System WebView
- Ignore the ‘Disable’ and ‘Force Stop’ options and look in the upper right corner the 3 dots icon.
- Clicking on this icon will open the option ‘Uninstall Updates‘. Press it. So you can use the other apps without problems. If you can’t try to disable it, but we don’t recommend it.
- Do the same for the Google Chrome browser by searching for it within apps in case you disable WebView and still have problems. But be careful, because browsing in an older version of a browser means that it does not have the most recent security patches and is therefore less secure.
Disclaimer: This article is generated from the feed and not edited by our team.